Implement Gen AI - Customer Service Managment
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Gen AI Observer
Work4Flow OT Products
Tech-Assist is an AI-driven solution integrated into ServiceNow that provides technicians with instant troubleshooting and remediation advice. By offering intelligent support and recommendations for tools and spare parts, Tech-Assist significantly accelerates incident resolution and greatly improves Technicians productivity
This Amazon Monitron and ServiceNow Operational Technology integration measures vibration and temperature of Machines via sensors and uses advanced Machine Learning to trigger alarms to ServiceNow when action is required. ServiceNow provides the platform to enable the closed loop Service Management Solution.
Our Power Management and ServiceNow integration optimizes energy spending by continuously monitoring power consumption against predefined thresholds. When anomalies arise, automated ServiceNow workflows kick in to address the issue promptly with a closed loop Service Management Solution.
Technicians deserve tools that match their expectations. OT Mobile delivers a consumer-grade experience built on the ServiceNow platform, streamlining workflows and boosting productivity. This solution also automatically schedules technicians based on their skills, workload and shifts for maximum operational excellence!
Why Choose Us?
We are the experts in this area
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With over 12 years of experience we have the expertise in tackling the ServiceNow problems Customers face everyday.
Our team excels in developing and deploying ServiceNow products, utilizing industry-leading algorithms for optimal performance.
We hold expert level ServiceNow Certifications related to Customer Service Management and Gen AI, to ensure Customer gets best ROI from ServiceNow Platform.
As a ServiceNow Partner we can deploy solutions to recurring problems to the ServiceNow store.
Services We Offer
Empowering Solutions Tailored to Your Needs and Success.
Together, we tackle customer challenges by actively listening to understand your problems and then swiftly developing solutions.
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We bridge the gap between the latest Gen AI innovations and powerful solutions, collaborating with customers to build frictionless applications that solve your problems.
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Unlock the full potential of ServiceNow with our team of seasoned implementers. Experts in CSM, FSM, SPM and IoT, we've mastered every type of project over 12 years. We guarantee a seamless experience that empowers and delights you.
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Your investment doesn't stop at implementation. We'll be by your side, offering ongoing support and optimization to ensure you achieve an outstanding return of investment (ROI).
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Where Is Our Niche?
Meet Our Founder
Leader in Enterprise Innovation and Workflow Management
Transitioned ServiceNow from ITSM to CSM as 'Customer Zero', integrating AI features like case prioritization, categorization, auto-assignment, next best action, and virtual agent.
Onboarded early CSM customers as references to fuel the growth of CSM using patented methodologies.
Onboarded multiple Field Service Management large customers with schedule and route optimization technology.
Sanjay Gupta, with over 20 years of leadership in enterprise markets, notably at ServiceNow, excels in building and scaling sustainable teams. He led flagship products, holds patents, and contributed to technology standards. With expertise in Cloud, SaaS, AI/ML, IoT, and AI-Ops, he's primed to manage enterprise workflows effectively.
California, USA
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Meet Our Team Members
California, USA
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Kerala, India
Expert Advisers of Work4Flow
Guiding Your Success Every Step of the Way
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Work with us
Join Our Team: Explore Exciting Opportunities to Collaborate and Grow Your Career with Us Today! Unlock Your Potential Here!
Amplifying Value through Elite Partnerships in Gen AI Solutions
Top-tier organizations choose Work4Flow for elite Gen AI solutions. Partnering with us enhances client engagements, doubling value through strategic Gen AI advisory, workshops, certifications, and thought leadership.
Our Trusted Partners
Collaborating for Mutual Success and Innovation.
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